Tissue Request

Via MY ETB-BISLIFE you can gain online access, 24 hours a day, 7 days a week, to your customer details. If you are a health care professional, you can apply for an account.

Via Range of musculoskeletal tissue you can:

  • Peruse the lists of allografts available at ETB-BISLIFE.
  • Send a tissue request.
  • Select bone or tendon tissue with the specific dimensions you want.

If the required tissue is not available please contact:

Tel :      +31 (0) 71 4083910
E-mail: bone@etb-bislife.org
Fax: +31 (0) 71 4083990

Delivery and storage conditions

Stocked tissue can be supplied within 2 working days of order. We prefer to deliver on Mondays.

Urgent requests
For urgent requests, the precise moment of delivery will be determined, in consultation. ETB-BISLIFE collaborates with courier services to ensure that your order is delivered on time. We arrange transport door-to-door by a courier overnight. If you want a delivery the same day the costs will be higher. 

IMPORTANT
Transport occurs under guaranteed storage conditions. Delivery is followed by a period of unmonitored storage conditions; for that reason the tissue cannot be returned.

FROZEN BONE TISSUE
Frozen bone tissue will be shipped in a polystyrene box on dry ice (-80 °C). This way the graft(s) stay deep frozen for approximately 24 hours.
After that time they must be stored in a -40 °C / -80 °C freezer.

Storage terms frozen bone tissue

  • Storage at -20 °C to -40 °C for a maximum period of 4 months.
  • Storage at -40 °C to -80 °C until the expiration date.
  • After thawing the graft has to be used immediately. It can’t be preserved, packaged or unpackaged.

FREEZE-DRIED TISSUE
Freeze-dried tissue must be stored at room temperature, and is generally sent by post.

Storage terms freeze-dried tissue

  • If stored at room temperature (15–25 °C), the tissue can be used until the expiry date shown on the label.
  • Use the tissue immediately after the pack is opened and you have reconstituted the contents, where applicable. After the pack is opened and you have reconstituted the contents, where applicable, the tissue may not be stored or refrozen.

Prices

For the various prices, please contact ETB-BISLIFE.